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Guidelines for Purchasing an Alarm

  1. Is the company a local business?

  2. Is the company a member of any local business organizations?

  3. Check with your local Consumer Affairs Office to see if there have been any problems with the company.

  4. What are the qualifications of the company's installation staff?

  5. Does the company offer 24-hr service in the case of a false alarm?

  6. Does your insurance company offer reduced rates for the type of alarm system the company is offering?

  7. Is there a warranty or service contract offered with the system?

  8. Does the system include a battery backup in the event of power failure?

  9. Will the system automatically shut off after 15 minutes?

  10. Once activated, will it automatically reset if attacked again?

  11. If it will be a hardwire system, will the wires be installed in such a fashion as to be protected from attack?

  12. Will the audible sounding device be loud enough to be heard by your neighbors?

  13. Will the system have a delay feature for entering and leaving?

  14. Is the system Underwriters Laboratories, Inc. (U.L.) approved?

Go to the Briefing Room
Briefing Room
Criminal Investigations Division
Criminal Investigations Division
Tips Gateway
Crime Prevention Tips Gateway